Showing posts with label Bugs. Show all posts
Showing posts with label Bugs. Show all posts

Thursday, October 7, 2010

Direct Access - UAG - 2003 File Cluster Access

At a customer who has deployed DA, we have a strange problem.
The clients using DA suddenly got disconnected from the networks share on a 2003 FileCluster.
This could be only seconds after they connected, that they got a red cross on the network drive. when accessing the drive, they either got an error saying it could not connect, or it connected as normal. If the error message was thrown, they tried again, and got connected.

After a lot of troubleshooting, the explanation was found. When one user is connected to the fileshare over DA its OK, when a new user connects to the fileshare, the new connection resets the old one. This is because the UAG server is using NAT64 the UAG server is responsible for terminating the DA sessions and transalating them to Ipv4. More info here: http://blogs.technet.com/b/edgeaccessblog/archive/2009/09/08/deep-dive-into-directaccess-nat64-and-dns64-in-action.aspx.

If the fileserver had been 2008 servere this would not have been an issue, since DA would not use NAT64, and IPv6 could have been used for the entire session.

Due to NAT64 the UAG server needs to create a sessions for each DA user to the 2003 file cluster share. This is not supported in  SMB1 http://support.microsoft.com/kb/301673,
but is supported in SMB2.
Microsoft gives you 2 option, block port 445 and use Netbios, or upgrade the file cluster to 2008, which support SMB2.


*************UPDATE*****************
Microsoft has confirmed this issue, and are working on a hotfix KB2444558 that will fix this issue.

This issue can also affect the authentication between DA and 2003 domain controllers, since this also uses SMB. 
The expected release date is week 48.
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Friday, June 25, 2010

Save all attachments does not work after moving to Exchange 2010

Today I troubleshot an issue with Outlook 2007 and the save all attachment function

When we tried to save all attachment from the file->Save as-> save all attachment, nothing happened. We were able to save attachment from the mail (right click save as…).

I tested to find out what causing this problem, and I was able to reproduce it. It seems like if the attachment has been sent from outside the Exchange organization this happens, but if I send the attachment within my Exchange organization the save all attachments works.

After verifying this, I thought this must be an bug.
I did some googling and found this link: http://social.technet.microsoft.com/Forums/en/exchange2010/thread/69f951f4-5ef3-46a3-8391-3e1e4c669c20

They say it’s a known bug in Exchange 2010, and that they are working on a KB article, which has not yet been published (KB980940).